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The City of Valley will be doing a Fact Friday series to help educate residents on City Government! 

• The City of Valley’s Facebook page was hacked!
• Like many others, the City’s FB page was taken over and we are working to restore it.
• Cyber security is the application of technologies, processes, and controls to protect systems, networks, programs, devices and data from cyber attacks.
• Are you protected from Cyber Attacks? Click on this link for tips to stay Cyber safe.

Water System Upgrade Update

The scheduled updates to the water plant are nearly complete, however the additional maintenance discovered during the project continues to be in process.

The next phase of the water system upgrade is maintenance of the water tower, which will take approximately six weeks to complete. The tower is required to be emptied and taken offline while the tower is cleaned, re-lined, inspected, and repainted. While the tower is offline, the water system will be run directly from the water plant using high service pumps to get pressure off the system. During this time, you may notice a change in water pressure, and you will see pressure relief valves attached to fire hydrants around town.

To ensure the water levels and pressure remain at an adequate level during the water tower maintenance, we ask residents to do the following:

• Adhere to the odd / even outdoor watering restrictions currently in place.
• Follow water conservation tips for other water usage.
• Adjust water usage times to spread throughout the day instead of between the hours of 5 AM to 10 AM.

We understand this will be a short inconvenience for residents and appreciate your help to ensure the maintenance causes minimal disruptions to the community.

The City of Valley will be doing a Fact Friday series to help educate residents on City Government! 

• The City's general fund is funded by property tax.
• The general fund includes the office, building & zoning, streets, parks, maintenance, police and library. It does not include water or wastewater.
• Since 2009, the City's property valuation has increased 401% and the tax rate (mill levy) has decreased 88%.

Electronic statements and auto-pay are now available!

To sign up, click here or click on the Make a Payment button from the home screen, then Utility/Water Payments

1. Click on Sign Up.
2. Enter your email address and create a password.
3. Click on Add Account to attach your City of Valley account.
   1. Your account number is required to do this. You can find it on your monthly utility bill. If you don’t know it, email us at this address or call City Hall at 402-359-2251 between the hours of 9 AM to 5 PM.
   2. Follow the instructions to set up your information and notifications.
4. Click on Auto Pay to set up auto payments.
   1. Payment types that can be used include electronic checks, credit or debit cards.

Thank you for your patience as we worked to get this set up!

Please contact us with any questions!

This morning, on June 23rd, the main breaker at the water treatment plant malfunctioned therefore there is currently no power at the plant.They are in process of fixing the issue and hope to have the plant back up and running soon however we ask that you follow all current water restrictions and water conversation tips. We will provide an update when the issue is resolved. 

The City of Valley is in process of upgrading the Water Treatment Plant to increase the production of water in the city. One of the upgrades is replacing the media in the four water filters. To replace the media, each filter needs to be taken out of service for repairs, which take approximately a week per filter. The replacement of all four filters will take approximately one month to complete. This process began one week ago therefore we are currently making water with three filters or 1/3 of normal production which reduces the amount of water we can produce.

The water consumption is currently too high for the City to maintain a safe water tower level for fire protection and malfunctions at the water treatment plant. In the winter months, the plant produces approximately 750,000 gallons of water a day. Currently, the plant is producing approximately 1,700,000 gallons of water per day and the largest consumption during the summer months is yard irrigation. The City of Valley has implemented mandatory water restrictions that all City of Valley water customers must adhere to. Even numbered addresses water on even numbered calendar days and odd numbered addresses water on odd number calendar days. For example, if your address has 123 for the house number then you will water on odd number calendar days (the 1^st, 3^rd, 5^th and so on.) If your address is 122 then you will water on the even number calendar days (2^nd, 4^th 6^th and so on). Please do not double up or increase watering times within the day.

On May 31^st, during the replacement of the media in one of the filters, there was a disruption that caused the water plant to be shut down temporarily. Before the plant was shut down, discolored water exited the plant into the distribution system. Because of the emergency shut down, and the large water consumption from the public, the water tower has fallen to an alarming level, 16 feet compared to 40 feet full. To have adequate fire protection, the tower must be filled to at least 25 feet. With the current consumption this may take up to 48 hours if water restrictions are not followed. Unfortunately, hydrants cannot be flushed to remove the discoloring until we have a tower level that will provide adequate fire protection for the citizens of Valley. 

If you are experiencing discolored water, please call the Utility Clerk at 402-359-2251 or cityoffice@valleyne.org and a PeopleService operator will contact you. The only way to remove discolored water is to get the water out of the water mains by flushing hydrants. When the water tower is too low to maintain adequate fire protection, hydrants cannot be flushed until the tower level rises.  

The City of Valley, PeopleService and City engineers are working diligently to address this issue and need the help of the community to reduce water consumption during the repairs.